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Use our RMA Online Form for repair processing.


If you want to announce an RMA for LANCOM Wireless ePaper displays, LANCOM AirLancer products or LANCOM accessories, please contact the LANCOM Service team via email at Please send us the serial number (s) of the device, an error description and the proof of purchase.

For repairs that are not under warranty use the website of our Service Partner AixTema GmbH.

Note for shipment:

At the following days we are not able to execute any shipments:

Fixed German holidays:

Variable German holidays