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Service & Support

Products and solutions always are only as good as the service behind them. Therefore at LANCOM, advice and support play a major role. Convince yourself of our comprehensive support services.

Get instant help using the support tips in our KnowledgeBase, information about updates and workarounds, and the latest downloads.

Instant help

Find competent experts in your vicinity or contact our in-house support team directly, using our Support Form or using the Support Hotline.


We provide the best possible support and professional service at all times - whether in case of emergency, during network changes outside of business hours, upon failure of the hardware or the implementation of projects. With our comprehensive service and support range you benefit from a high degree of investment protection and planning security.

Extended services


Online registration of your additional software options for the LCOS firmware with an activation key.

Online registrations