Exporting a configuration file for Support

LANtracer optionally creates a special configuration file that you can pass on for support with troubleshooting or other assistance. This file contains the current configuration and further information about the device, which facilitates troubleshooting by employees in Support.

If you do not wish to share certain information, LANtracer has an option to hide sensitive information when saving the file. Find more about the corresponding setting options in the section Support configuration file.

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