Hunt-group functions

The following parameters are available in the LANCOM for configuring hunt-group functions:

LANconfigVoIP Call Manager / Call router / Hunt groups

WEBconfig: LCOS menu tree / Setup / Voice Call Manager / Groups

• Entry active Activates or deactivates the entry.
  • Default: Active
• Internal telephone number The hunt group is available under this telephone number or SIP-ID.
  • Possible values: Maximum 64 alphanumerical characters.
  Note: The names of hunt groups may not coincide with the names of users (SIP, ISDN, analog).
• Comment Comment on the defined entry (64 characters)
• Members Comma-separated list of the members of the hunt group. Members can be users, hunt groups or external telephone numbers, and so there is no limit on scaling.
  • Possible members: Users, hunt groups, external telephone numbers
  • Possible values: Maximum 128 alphanumerical characters.
  Note: A hunt group may not contain itself or any parents in the hierarchical system—recursion through user entries is not possible. However, loops to parents in the structure can be set up via the .
• Forwarding method Set the type of call distribution:
  • Simultaneous: The call is signaled to all group members at once. If a member picks up the call within the call-forwarding time, the call is no longer signaled to other group members. If nobody accepts the call within the forwarding time, then the call is switched to its forwarding target.
  • Sequential: The call is directed to one member of the group after the other. If a group member does not accept the call within the forwarding time, then the call is switched to the next member of the group. If nobody in the group accepts the call within the forwarding time, then the call is switched to its forwarding target.
• Forwarding time If an incoming call is not picked up by a group member within the forwarding time, then the call is forwarded according to the distribution method selected:
  • In case of simultaneous call distribution, the call is forwarded to the forwarding target.
  • In case of sequential call distribution, the call is forwarded to the next group member in line. If the group member is the last one, then the call is redirected to its forwarding target.
  • Possible values: Max. 255 seconds.
  • Default: 0 seconds
  • Significant values: 0 seconds. The call is forwarded immediately to the forwarding target (temporarily jumps a hunt group in a hierarchy).
  Note: If all members of the group are busy or unavailable, then the call is redirected to the forwarding target without waiting for the forwarding-time to expire.
• Forwarding target If none of the group members accepts the call within the forwarding time, then the call is switched to the forwarding target entered here. Forwarding targets can be users, hunt groups or external telephone numbers. Only one forwarding target can be entered.
  • Possible targets: Users, hunt groups, external telephone numbers
  • Possible values: Maximum 64 alphanumerical characters.
  Note: If no forwarding target is defined, then the call is rejected as soon as the member list has been worked through, or if all members are busy or unavailable.
  The forwarding target only becomes active once the group's forwarding time has expired or if no members are available. Here, too, redirection to a higher level of the hunt-group structure is possible, unlike with the entry.